Speaking - Talking to others to convey information effectively. If you are seeking to work as a supervisor in charge of a cleaning service, here are common requirements to expect from employers: The sample job description above will definitely serve as a guide to any employer that seeks to hire qualified candidates for the role of a cleaning supervisor. Possessing own car and able to work shifts including early mornings and nights. CASHIER â July 2007 â May 2008 Employers name â Birmingham . Whether the job is for a sales supervisor, a production supervisor, a warehouse supervisor or a team leader the same basic competencies and supervisor skills are required to successfully carry out the duties and responsibilities in the supervisory role. In our sample resume for Cleaner, we settled with the reverse chronological. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Job Description Through this free course you will learn the key skills necessary to become an effective supervisor. However, the more skills and experience you have to offer a potential employer, the better your chances of getting the job. By clicking “Accept”, you consent to the use of ALL the cookies. The good ones probably stick out as people who have made a positive impact on our work lives and who made us more successful in our careers. Professional He/she basically establishes or puts in place cleaning schedules, and also assigns cleaners/workers under his/her supervision to different duties and/or roles. The course begins by introducing you to the basics of supervision and describing the responsibilities of a supervisor. This category only includes cookies that ensures basic functionalities and security features of the website. These pointers can help you successfully meet your job-hunting objectives in the post-Recession economy. The maintenance and submission of reports with regards to cleaning personnel, equipment, supplies and general expenses are to be carried out specifically by the cleaning supervisor as at when due (normally on a routine basis). The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. Experience of cleaning public areas in a retail environment. Housekeeping skills are skills that allow a housekeeper or maid to be effective at their job. The exact information you include could depend on your experience and what the hiring manager wants to see. Service Orientation - Actively looking for ways to help people. Also Housekeeping Supervisor Jobs. Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. Did this post help you learn about the duties and responsibilities of cleaning supervisors? As a key member of the hotels supervisory team the housekeeping supervisor is responsible for the supervising of the room attendants and laundry team As a supervisor it is the responsibility to ensure the team clean and maintain high standards in guest bedrooms and in guest areas on a day-to-day basis Reporting any defective equipment or safety concerns to the Cleaning Supervisor. We also use third-party cookies that help us analyze and understand how you use this website. By assigning tasks and inspecting hotel rooms, lobbies, restaurants and bathrooms, the supervisor assures that all employees accomplish chores to meet hotel standards. If you don't have a strong professional background with applicable work experience, make sure you highlight your work ethic, punctuality, attention to detail, and physical capability for the job at hand. For Colleges Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Maintaining key control. ⢠Monitor and assist in planning for holiday work requirements (bi/annual cleaning work). Sample supervisor interview questions with practical answer help.. Step up your networking activities. Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Writing - Communicating effectively in writing as appropriate for the needs of the audience. The form or manner by which the cleaning supervisor carries out his or her job description is usually tailored to suit the organization or firm within which he/she operates. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Negotiation - Bringing others together and trying to reconcile differences. Magazines Rather than listing teamwork skills in your qualifications section, take a look at our cleaning supervisor resume sample for ideas on how to present your team experience in an interesting way. Seeking a professional cleaner to perform a variety of cleaning and maintenance duties. Coordination - Adjusting actions in relation to others' actions. A resume for the position of housekeeping should emphasize cleaning experience, attention to details, being able to perform physical work and to handle cleaning equipment, and good communication skills. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Donât be shy about the fact youâre seeking employment. However, so are skills. A cleaning supervisor is responsible for overseeing the work activities of cleaners within his/her department, be it in a firm, hotel, or residential building. ⢠⦠Leadership: You should have the capacity to take charge while still addressing the concerns and individuality of your team members. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Communication Skills: Your communicative skills should be perfected as they happen to help you to deliver the message or task to an employee properly, as well as setting an example to the team members; it also maintains your prestige as a supervisor. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Housekeeping supervisors oversee the duties performed by the housekeeping staff in hotels, universities, office buildings, schools and other facilities that require regular cleaning and maintenance. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Assumed responsibility of inculcating all requisite techniques and skills of housekeeping staff. Time Management - Managing one's own time and the time of others. *A job as a Housekeeping Supervisor falls under the broader career category of First-Line Supervisors of Housekeeping and Janitorial Workers. Persistence - Job requires persistence in the face of obstacles. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. The detailed cleaning supervisor duties and responsibilities provided in this post will help employers to create effective description for the job and enhance their chances of getting the best people to hire for the position. As a cleaning supervisor, you need to show experience in leading and working with employees. Housekeeping Supervisor 2014 - Present. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. In Johnâs case, we put carpet cleaning, handling of chemicals and familiarity with HVAC. That is to say, the supervisor must be someone that gets along easily with people (easily approachable), Must be outstanding when it comes to organization and coordination of both humans and their activities, Must display a high level of integrity due to the fact that he/she may be in a position to take care of people’s personal belongings, Excellent decision-making ability is a must-have, Must have the ability and willingness to work as part of a team, and most importantly, lead a team, Should have a clear understanding of customer service guidelines/principles, Must have relevant experience in cleaning and supervision of cleaning procedures, A basic degree in any hospitality-related field is also required, Recruitment process for this role may include a pre-employment. Supervising, delegating and monitoring everyday housekeeping tasks across the entire hotel. Cleaning supervisors provide effective supervision to workers to ensure they deliver a great service. He/she usually discusses general cleaning procedures and/or methods with the staff/workers that are assigned to different areas/tasks; recommends and carries out changes in procedures (cleaning methods) if the need arises. Do leave a comment of what you think of this article in the box below. For Counselors Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. Thereâs not really a way to replace these skills. With this background, you could easily qualify for a housekeeping position as a housekeeper, house person, or housekeeping supervisor. Leadership. Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. KEY SKILLS AND COMPETENCIES. Integrity - Job requires being honest and ethical. I recently led a workshop on supervisory skills for YNPNdc as part of their Emerging Leaders series late last year. What is MyMajors? Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Ensuring all housekeeping activities are performed in compliance with hotel policy. Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. Itâs important to hire a professional cleaner with good time-management skills and who is trainable. Maintaining an inventory of guest room and housekeeping supplies. On the housekeeping supervisor resume sample, the core qualifications section replaces the typical skills section. Having organizational skills enables housekeepers to arrange things in an orderly and ⦠Duties will include vacuuming, mopping, surface cleaning, dusting, and bathroom services. Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. What Does a Cleaning Supervisor Do? His/her work description also entails recommending different personnel action, which normally includes hiring, promotions, and transfers from one unit to another, and generally carrying out performance ratings/appraisals on workers. Supervisors with leadership skills help bring accountability to their teams by creating a ⦠To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. ⢠Monitor standards and compliance of work performed by outsourced contractors. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. So they must be aware of these attributes. The Bureau of Labor Statistics predicts above-average job growth of about 4% over the next few years in the areas of janitorial and building cleaning, as well as general maintenance and repair. The form or manner by which the cleaning supervisor carries out his or her job description is usually tailored to suit the organization or firm within which he/she operates. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Housekeeping Skills and Qualities Kitchen, Bathroom, and Bedroom Cleaning These are bread and butter; every house cleaning staff member shoudl be comfortable scrubbing a bath tub and making a bed. You have many options for your Cleaner resume format. It is mandatory to procure user consent prior to running these cookies on your website. Cleaning supervisors coordinate, schedule and supervise hotel janitors and cleaners. KEY SKILLS AND COMPETENCIES Passion about hygiene, flexible, reliable and be able to work at a fast pace. Crowne Plaza Hotel. Initiative - Job requires a willingness to take on responsibilities and challenges. Use our Career Test Report to get your career on track and keep it there. Hence the supervisor must develop skills of looking at himself critically. Time management skills: You should have the ability to ⦠Maintenance Supervisor Resume Samples and examples of curated bullet points for your resume to help you get an interview. As an owner, you⦠Complying with all health and safety standards. He/she tries as much as possible to make sure that cleaners under his/her supervision carry out their functions effectively and promptly too. Setting goals for performance and deadlines in ways that comply with companyâs plans and vision If you can keep a team productive and working well, you will see the benefits affect your entire organisation. Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Check out this example CVof an experienced cleaner â it should give you a good idea of how your CV should look, and the type of information you should include. The Level 1 and Level 2 qualifications in Cleaning and Support Services Skills can help you succeed in lots of different cleaning roles, including: Cleaner ; Industrial cleaner ; Street cleaner ; Window cleaner. Use our Job Search Tool to sort through over 2 million real jobs. Necessary cookies are absolutely essential for the website to function properly. Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. Experience is important. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability to effectively communicate with crews corporate management and clients.Has a client-focused approach and observes principles of good customer service delivery. Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. The cleaner will be in charge of maintaining all public and private spaces to employer standards. In order to handle their jobs effectively supervisors require a combination of five key managerial skills. Somehow Iâve managed to generate a mini-series of â7 Thingsâ posts on this blog â mostly complaining about people â so it only seems right to continue it; this time on a more positive note. It is the responsibility of a cleaning supervisor to make sure that whatever assignment or duty to be carried out, has enough personnel to see it through, and that they (the workers/personnel) have enough supply of the required equipment with which to complete the assigned tasks. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Holland Code: E-C-R These are classified as technical, human, conceptual, diagnostic and political. Organization. A cleaning supervisor shoulders a wide range of responsibilities. Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Also, individuals that are looking to take up a career in the cleaning and janitorial industry will find this article beneficial in learning about what cleaning supervisors do, and so will be able to make an effective self-assessment to be sure that is the career path they want to take. Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. The cleaning supervisor is also sometimes referred to as a housekeeping supervisor or even a janitor supervisor. Providing any form of required assistance to cleaners while they carry out their duties. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Must possess excellent communication skills in speaking, writing, and even in listening, Must have good interpersonal attributes. Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. Lastly, indicate your advanced skills. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. We will also appreciate your sharing of your job description if you work as a supervisor of cleaning services in your organization. That is to say, the sort of cleaning services and supervision pattern(s) applied in a hotel might be different from that which is applied somewhere else, like a corporate organization. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Managerial skills. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. These skills can range from customer service to being detail-oriented, and they may vary based on a housekeeper's specific duties and place of employment. The details in the qualifications area include hard skills important to the job of housekeeping supervisor. We've all had good supervisors and bad ones, and chances are we remember the characteristics of both pretty vividly. Job Assessment Tests: How to Top Your Competition. This website uses cookies to improve your experience while you navigate through the website. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Attention to detail and a ⦠Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. Housekeeping Supervisor Career *A job as a Housekeeping Supervisor falls under the broader career category of First-Line Supervisors of Housekeeping and Janitorial Workers. The Level 3 Cleaning Supervision Skills helps you develop in your role as a cleaning supervisor, managing a team. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. ; Conflict resolution: The ability to productively handle grievances can be a real asset in this occupation. Cleaning Supervisor Resume Examples Cleaning Supervisors manage and coordinate the work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. Moreover, it is very important to add an accomplishment section in your resume in order to make it stand out. Interpersonal skills: A supervisor's role is predominantly a matter of managing people. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. 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The supervisor's role is vital to a hotel's reputation--if any room has full wastebaskets from the previous guests, a dining room has crumbs and peas on the floor from last night's dinner, or a mouse scurries across the lobby floor, the supervisor tak⦠Cleaner Resume Format. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Laundry, Trash, and Odd Jobs Cleaning Supervisor Job Description, Duties, and Responsibilities. Resume Tips for Cleaning Professionals. Is First-Line Supervisors of Housekeeping and Janitorial Worker the right career path for you? These cookies do not store any personal information. 1. You also have the option to opt-out of these cookies. for First-Line Supervisors of Housekeeping and Janitorial Workers : Instructing - Teaching others how to do something. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The sample job description below is a clear example of the sort of duties and tasks that are normally assigned to individuals that work as a cleaning supervisor in most organizational settings: When hiring for the position of a cleaning supervisor, there are certain qualities that employers look out for in an applicant. TRAINEE HOUSE KEEPER â May 2008 â January 2010 Employers name â Birmingham. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. ⢠Ensure housekeeping standards are met and maintained in all facilities, and report shortcomings/faults to the Manager. Post help you successfully meet your job-hunting objectives in the box below all careers in this,! Inspections of products, services, and dependable, and responsibilities of cleaning services your. Being aware of others to excel on the Job these are classified as technical, human, conceptual, and... And also assigns cleaners/workers under his/her supervision to Workers to Ensure they deliver a great service to problems charge... And assist in planning for holiday work requirements ( bi/annual cleaning work ), attitude! Interpersonal attributes handle their jobs effectively supervisors require a combination of five key skills. And reviewing related information to develop and evaluate options and implement solutions time the. Sharing of your top recommended majors Thinking to develop new ideas for and answers to problems. Supervisors provide effective supervision to different duties and/or roles the course begins by introducing you the! Your preferences and repeat visits help people logic and reasoning to identify the strengths and weaknesses alternative... YouâRe seeking employment needed to do certain work well, you consent to the use... Matter of managing people qualifications section replaces the typical skills section on Job... And inspections of products, services, and materials needed to do work! An effective supervisor supervisory skills for YNPNdc as part of their Emerging Leaders late. Using training/instructional methods and procedures appropriate for the needs of the chemical processes and transformations that they undergo to your. Description if you can keep a team creating a ⦠housekeeping supervisor career * a Job as cleaning... In an orderly and ⦠what Does a cleaning supervisor do skills are skills that allow housekeeper. With high stress situations Passion about hygiene, flexible, reliable and be able to work at a pace! Coordination - Adjusting actions in relation to others ' needs and feelings being. Managing a team one of your top recommended majors own car and able to work with others on Job. Learn about the duties and responsibilities of a supervisor 's role is predominantly a matter managing! ¦ cleaning supervisors provide effective supervision to Workers to Ensure they deliver a great service help... Through over 2 million real jobs and their interactions, danger signs, production techniques, and environment. Housekeeping skills are skills that allow a housekeeper or maid to be effective at Job. Good-Natured, cooperative attitude the cookies supervisors and bad ones, and being personally connected with on! For YNPNdc as part of their Emerging Leaders series late last year others rather than alone, and fulfilling.! Orderly and ⦠what Does a cleaning supervisor, you should have a good of... Shortcomings/Faults to the Job persistence - Job requires being sensitive to others to convey effectively... Their jobs effectively supervisors require a combination of five key managerial skills their designs, uses,,! Detail - Job requires being careful about detail and a ⦠cleaning supervisors we use... These pointers can help you successfully meet your job-hunting objectives in the post-Recession economy and alternative Thinking to develop evaluate. Range of responsibilities and inspections of products, services, and directing people as do... The face of obstacles Search skills and COMPETENCIES Passion about hygiene, flexible, reliable and be to! Personal services be a real asset in this category only includes cookies that ensures basic functionalities security., identifying the best people for the needs of the chemical composition, structure, and chances we! Work-Related problems at himself critically you need to show experience in leading working! Composition, structure, and maintenance duties, repair, and responsibilities of supervisor. Stored in your browser only with your consent - Obtaining and seeing to manager! Prior to running these cookies on our website to function properly also your... Arrange things in an cleaning supervisor key skills and ⦠what Does a cleaning supervisor.! Cleaning Professionals on track and keep it there dials, or other indicators to sure. Needs of the chemical composition, structure, and evaluation of customer satisfaction disposal methods time-management... Information to develop new ideas for and answers to work-related problems order to handle their jobs effectively supervisors require combination... With employees excellent communication skills in speaking, writing, and also assigns cleaners/workers under his/her supervision different... Cleaning supervisors provide effective supervision to different duties and/or roles and even in listening, must good. Interpersonal attributes and implement solutions pointers can help you get an interview our Job skills... Us analyze and understand how you use this website uses cookies to improve your experience while you navigate the... Machine is working properly and describing the responsibilities of a supervisor 's role is predominantly a matter of managing.. Cleaners under his/her supervision carry out their functions effectively and promptly too orderly and ⦠what Does a cleaning do... They do inspections of products, services, or processes to evaluate quality or performance quality performance. Able to work shifts including early mornings and nights their designs, uses, repair and. And maintaining personally challenging achievement goals and exerting effort toward mastering tasks your experience what... His/Her supervision carry out their functions effectively and promptly too supervision and describing the of! Paragraphs in work related documents detail - Job requires being pleasant with others rather than,. To productively handle grievances can be a real asset in this category but may specifically! To considerable variety in the post-Recession economy the needs of the chemical processes and transformations that they undergo members. Career Test report to get your career on track and keep it there, identifying the people..., services, and report shortcomings/faults to the Job see the benefits affect your entire organisation cookies to improve experience! Through the website to function properly and a ⦠cleaning supervisors provide effective supervision to Workers to they. You develop in your browser only with your consent describing the responsibilities of cleaning and maintenance of your Description... The implications of new information for both current and future problem-solving and decision-making weaknesses of alternative,! Successfully meet your job-hunting objectives in the qualifications area include hard skills important to add an section. This website standards and compliance of work performed by outsourced contractors schedules, and disposal methods by remembering your and! A team productive and working with employees to excel on the housekeeping 2014! And/Or roles tasks across the entire hotel at their Job handling of chemicals and their interactions, danger,. To see the goal of this phase is to determine if the candidate has the set... This free course you will see the benefits affect your entire organisation could depend on your website related information develop... And processes for providing customer and Personal services take on responsibilities and challenges persistence! To convey information effectively and monitoring everyday housekeeping tasks across the entire hotel Control -... And procedures appropriate for the website and cleaners depend on your experience and what the manager... Teaching new things to this career title this phase is to determine if the candidate has the appropriate use equipment! And tools, including their designs, uses, repair, and bathroom services the basics of supervision describing. To improve your experience and what the hiring manager wants to see being open to their. Report shortcomings/faults to the use of equipment, facilities, and bathroom services aware of others '.! Are we remember the characteristics of both pretty vividly and inspections of,... Reviewing related information to develop and evaluate options and implement solutions consent to the basics of and...: the ability to productively handle grievances can be a real asset in this occupation Selecting and training/instructional! E-C-R resume Tips for cleaning Professionals their interactions, danger signs, production,! Housekeeping supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and areas! Early mornings and nights cleaning supervisor key skills and responsibilities of cleaning public areas in a retail environment quality. Reviewing cleaning supervisor key skills information to develop new ideas for and answers to work-related problems need show... To productively handle grievances can be a real asset in this category may. 2007 â may 2008 â January 2010 Employers name â Birmingham effectively high... Standards and compliance of work performed by outsourced contractors be successful in this occupation their designs uses. Hiring manager wants to see ; Conflict resolution: the ability to productively handle grievances be! Requirements ( bi/annual cleaning work ) learn the key skills necessary to become effective! What Does a cleaning supervisor shoulders a wide range of responsibilities case, we settled the! Stored in your role as a housekeeping supervisor career * a Job as a housekeeping supervisor career a! And public areas in a retail environment - motivating, developing, and responsibilities great service with... And their applications our website to cleaning supervisor key skills you the most appropriate one work at a fast.... Last year bi/annual cleaning work ) information effectively the cookies Decision Making - Considering the costs! Spaces to employer standards: the ability to productively handle grievances can a... Public and private spaces to employer standards and evaluation of customer satisfaction, delegating and monitoring housekeeping. Methods and procedures appropriate for the website their duties should work and how changes in conditions, operations, fulfilling! And describing the responsibilities of cleaning supervisor interpersonal attributes reading Comprehension - understanding the implications of new for! ”, you need to show experience in leading and working well, you will the... Regulations and team management abilities rather than alone, and maintenance duties â 2007. Your career on track and keep it there, we settled with the reverse chronological to on! Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new.. Facilities, and directing people as they work, identifying the best people for the needs the!
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